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Very slow speeds for the web site
Hi there, I don't know if this this is normal but I experience very slow speeds from your site (I am in Paris, France) : impossible to watch a video, it just hangs forever waiting... I tried to download the videos instead (with a standard flash video downloader) and the speed is something like 20kB/sec, which comes to 35 minutes for a 3 minutes video. That's a pity because I find the web site so well structured and the teachers are great (I am a paying customer). Is there anything I can do (or you could do) to improve the situation ? Thanks and keep up the good work, Marfer
Posted by marfer January 10, 2017
Discussion(1)
Helen Zhang (Chinese Teacher) says
Hi Marfer,
Could you tell me which browser you’re using? If you have a moment try seeing if you have the same problems on a different browser, it seems to work on my computer running Google Chrome. I apologize for the inconvenience and let me know if you still have issues.
June 1, 2017 Reply
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